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Call us on +44 2071 172 589 or +44 7395 531 924 to arrange a collection. Alternatively, you can click here to chat with us via WhatsApp.
Our friendly team picks up your goods from any agreed location in the UK. We’re happy to arrange collection at a time that’s convenient for you.
We ship your goods safely and efficiently to Ghana. You’ll receive regular updates so that you always know where your goods are.
Your goods arrive and are delivered hassle-free to your location. We eagerly look forward to delivering your next package to Ghana!
We cover almost 95% of Ghana. However, for locations outside our catchment area, we deliver through a third party.
You can book through our booking lines or via our website.
We provide door-to-door shipping from the UK to Ghana which takes between 4–6 weeks from the point of collection to delivery. We also provide drop shipping and our Air Freight service will be up and running soon, so do keep an eye out for it.
The whole door-to-door process takes 4-6 weeks. This is from the point of pick up in the UK to being distributed in Ghana. We normally advise that for busy periods such as Easter, Summer and Christmas holidays, you try to book your pick-ups early to avoid disappointment. During these holiday periods the ports can be very busy and it is always best to book your shipments to allow ample time for delivery.
We normally advise that for busy periods such as Easter, Summer and Christmas holidays do try to book your pick ups early to avoid disappointment. During these holiday periods the ports can be very busy and it is always best to book your shipments to allow ample time for delivery.
Yes, you can. Please bear in mind that prices can vary when using your own packaging.
In order to amend or cancel a booking, please call our office line and we will be
happy to help you
Sea freight is one of the most cost-effective ways of sending your items back home to Ghana, especially if they are large and you have time on your hands.
Our sea freight service normally takes about 4–6 weeks and from time to time shipments can arrive in Ghana 3 weeks and are dispatched before the 4-week mark.
We have cost-effective boxes and barrels for shipments and guess what? You can also use your own if you choose to. Please bear in mind that prices can vary outside our standardised sizes.
Our Drop Shop service is everybody’s dream. You do not need to rely on family or friends to be at home to wait on your delivery. You can send your items through to our office, where there will always be a member of staff in the office to receive your order.
This Drop Shop service does not incur any additional charges to receive your items on your behalf. All you need to do is let us know in advance, what and where you are ordering from and when we can expect to receive your package.
Yes, we advise weight and size of parcels should be around 60kg dependent on the box size, and 500kg for palletised packages. The pickup team will need to be able to move the packages. If they are unable to do so the boxes will need to be repacked.
Yes, there are, for a full and comprehensive list please see our dangerous, hazardous and prohibited goods page on our Dangerous and High Valued Goods page.
No, they will not be charged. All expenses are covered for in the one-off charge you pay to transport your goods. Please bear in mind however, that if you are shipping any commercial items they could be subject to duty as this is at the discretion of the Ghana Customs.
Yes, Ghana Customs reserve the right to examine the contents of our container at any time.
No. However, we advise customers to take up insurance for greater protection. Please see our Terms and Conditions of Service for more information.
You would have to make a report of loss or damages within 7 days of receiving items. We will investigate your complaint within 28 days and revert. If we are liable for damages, we will compensate you in accordance with our Terms and Conditions of Service.
Suite 214, Nile Business Centre,
56 – 60 Nelson Street,
London E1 2DE
+44 7395 531 924, +44 (0)207 117 2589
Monday-Friday 9am – 6pm
Saturday 8:30am – 6pm
Sunday Closed
First Junction, Teshie Nungua
Accra
+233 244 505 692 +233 558 413 992
Monday-Friday 9am – 6pm
Saturday 8:30am – 6pm
Sunday Closed